Reviews for Power Thesaurus - Synonyms & Antonyms
Power Thesaurus - Synonyms & Antonyms by Power Thesaurus
7 reviews
Developer response
posted 9 months agoHello,
We're really sorry for the inconvenience you've been experiencing. We highly appreciate the feedback and beyond the continuous efforts we take to improve our add-on, please be assured that we view user experiences seriously.
I'm delighted to inform you that we have recently released an update addressing the issue between the Power Thesaurus Firefox Add-on and Google Maps. We advise updating your add-on to the latest version. After updating, kindly test Google Maps again to see if the problem has been resolved.
If you still encounter any issues after updating, or if you have any other queries or concerns, don't hesitate to reach out to us. We're here to help you!
Thank you for your patience and understanding.
Best Regards,
Alex
Power Thesaurus User Support- Rated 1 out of 5by Firefox user 13824172, a year agoWorked great till it started bricking Google Maps for some odd reason.
Developer response
posted 9 months agoHello,
Thank you for bringing this to our attention and we apologize for the inconvenience you've experienced. We are committed to making our Power Thesaurus add-on as user-friendly and functional as possible.
I'm pleased to inform you that we have released an update which addresses the compatibility issue between our add-on and Google Maps. Please ensure you have the latest version installed. To update, please visit our add-on page on Firefox and click on "Update".
If you continue to face any issues even after updating or have any other feedback or queries, please don't hesitate to let us know. We are here to help and are dedicated to improving your experience with our add-on.
Thanks for your patience and understanding.
Best regards,
Alex
Power Thesaurus User Support - Rated 1 out of 5by Nitin, a year ago
- Rated 1 out of 5by Dan Knight, a year agoUsed to love this addon, but the page reload bug is ruining the experience.
Developer response
posted 9 months agoHello Dan,
We're sorry to hear that you're experiencing a page reload bug. This surely must be frustrating, and we want to help remedy this issue as soon as possible.
In order to provide you with a targeted solution, we'll need some more information. It would be great if you could send us an email at firefox@powerthesaurus.org describing the bug in more detail and potentially including any screenshots you can provide. It would be extremely beneficial and much appreciated.
Thank you for bringing this to our attention. Your feedback helps us improve our services and enhance user experience. We look forward to fixing this issue for you so you can continue using our add-on as normally as you used to.
Best regards,
Alex
User Support - Rated 1 out of 5by Kayzzz, a year agoThis was a 5 stars addon, but I am unable to use it on firefox without "reload" error. It's been happening for a few months now. I reinstall but same results.
Developer response
posted 9 months agoHello,
We are sorry to hear that you've been experiencing trouble with our Firefox add-on. We definitely want to ensure that you have a seamless and effective experience.
As your issues seems more technical and specific, it would be more effective to deal with it through our support email so we could delve into details and provide a more targeted solution. Could you please email us directly at firefox@powerthesaurus.org?
If you could include any error messages you're receiving or further describe the issues that you're experiencing, it would be most helpful for our technical team to accurately identify and address the problem.
Please accept our apologies for any inconvenience caused, and thank you for giving us a chance to rectify this for you.
Best regards,
Alex
Power Thesaurus User Support Team - Rated 1 out of 5by Firefox user 17660653, 2 years agoconstantly requesting page reload-- not helpful if I have to open another tab to search for synonyms, fix your bugs
Developer response
posted 9 months agoHello,
We're really sorry to hear about the issues you've been experiencing with our Firefox add-on lately. There could be several reasons this problem occurs and I'd like to help you fix it as quickly as possible.
Please, could you send us a detailed message explaining exactly what is happening, along with any error messages that you may see and screenshots if possible to our support email firefox@powerthesaurus.org? This will greatly aid us in determining and resolving the problem.
We are committed to ensuring Power Thesaurus works effectively and suits your needs. Your feedback is valuable and will contribute to improving our service and your experience.
Thank you for your patience and support.
Best Regards,
Alex | User Support - Rated 1 out of 5by Firefox user 16528223, 3 years ago